Privacy Policy

Last updated: September 18, 2026

Shanghai Doushu E-commerce Co., Ltd. (“BubblyBunch,” “we,” “us,” or “our”) operates the website bubblybunch.com. We are a China-based wholesale toy supplier serving business customers, including importers, wholesalers, retailers, ecommerce sellers, distributors, and other qualified buyers.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, create an account, request a quotation, place an order, communicate with us, or use our related services.

Company information

Shanghai Doushu E-commerce Co., Ltd.
Address: No. 181, Zhongshe Road, Maogang Town, Songjiang District, Shanghai 201606, China
Email: [email protected]
WhatsApp / Tel: +86 176 02190264

1. Information We Collect

We may collect information that you provide directly to us, information generated through your use of our website, and information received from service providers involved in payment, delivery, or website operations.

The types of information we may collect include:

  • Contact information, such as your name, company name, business address, email address, telephone number, WhatsApp number, and job title.
  • Account information, such as your username, password, account preferences, saved addresses, and order history.
  • Business information, such as your company registration details, VAT number, tax identification number, resale certificate, import information, business website, and purchasing requirements where relevant to a wholesale transaction.
  • Order and transaction information, such as products viewed or ordered, quantities, pricing, quotations, invoices, payment status, delivery details, and communication records.
  • Customization information, including product specifications, artwork, logos, packaging requirements, target market, technical files, samples, and OEM/ODM project communications.
  • Payment-related information. Payments may be processed through bank transfer (T/T), PayPal, credit card providers, European local payment methods, or other payment providers. We generally do not store complete card numbers or full payment credentials when payment is processed by a third-party payment provider.
  • Website and device information, such as IP address, browser type, device type, operating system, language preferences, pages visited, referring URLs, approximate location based on IP address, cookies, and usage data.
  • Communications, including messages, emails, WhatsApp chats, inquiry forms, feedback, claims, and support requests.

2. How We Use Your Information

We use personal and business information for legitimate business purposes, including to:

  • Create and manage your wholesale account.
  • Review, process, confirm, and fulfill orders.
  • Prepare quotations, pro forma invoices, commercial invoices, packing lists, shipping documents, and customs-related documents.
  • Communicate with you regarding products, stock availability, pricing, samples, customization, OEM/ODM projects, order status, shipment status, payment, after-sales service, and technical questions.
  • Process or assist with payment verification and fraud prevention.
  • Arrange production, quality inspection, packaging, shipping, freight forwarding, customs clearance support, and delivery.
  • Improve our products, wholesale services, website performance, content, customer experience, and business operations.
  • Protect the security of our website, accounts, transactions, systems, and users.
  • Comply with applicable legal obligations, tax requirements, export-control requirements, sanctions restrictions, customs rules, and recordkeeping obligations.
  • Send business communications, product updates, catalog information, promotional messages, or offers where permitted by applicable law. You may opt out of marketing communications at any time.

3. Legal Bases for Processing

Where the EU General Data Protection Regulation (“GDPR”), UK GDPR, or similar privacy laws apply, we process personal data based on one or more of the following legal bases:

  • Performance of a contract or steps taken at your request before entering into a contract, such as providing quotations, processing orders, and arranging delivery.
  • Our legitimate interests, including operating and improving our business, preventing fraud, securing our systems, managing customer relationships, and protecting our legal rights.
  • Compliance with legal obligations, including accounting, tax, customs, trade compliance, and recordkeeping requirements.
  • Your consent, where consent is required for cookies, direct marketing, or other processing activities.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, log files, and similar technologies to provide website functions, remember account settings, analyze website traffic, improve performance, prevent fraud, and support marketing activities.

Cookies may include:

  • Strictly necessary cookies required for website operation, account login, shopping cart functions, checkout, and security.
  • Preference cookies that remember settings and user choices.
  • Analytics cookies that help us understand how visitors use the website.
  • Marketing cookies that may help measure advertising or marketing performance.

You can manage cookies through your browser settings. Please note that blocking certain cookies may affect website functionality, including login, shopping cart, checkout, and account features.

5. How We Share Information

We do not sell your personal information in the ordinary sense of selling customer databases for money. We may share necessary information with trusted third parties when required to operate our business and fulfill your order.

These parties may include:

  • Payment processors and financial institutions.
  • Freight forwarders, logistics providers, courier companies, shipping agents, warehouses, and customs brokers.
  • IT, hosting, ecommerce, security, analytics, email, customer-support, and communications service providers.
  • Manufacturers, production partners, quality-control service providers, and packaging partners, where necessary for OEM/ODM or order fulfillment.
  • Professional advisers, such as accountants, auditors, lawyers, insurers, and compliance advisers.
  • Government agencies, regulators, customs authorities, courts, law-enforcement authorities, or other parties where disclosure is legally required or necessary to protect rights, safety, property, or legal claims.
  • Successors or potential purchasers in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar transaction.

We require service providers to process information only as necessary for the services they provide and in accordance with applicable confidentiality and data-protection obligations.

6. International Transfers

BubblyBunch operates from China and serves customers internationally, including customers in the United States and Europe. Your personal information may be transferred to, stored in, or processed in China and in other countries where our service providers, payment partners, logistics partners, or business partners operate.

Data-protection laws in these countries may differ from those in your country. Where required by applicable law, we will use appropriate safeguards for international transfers of personal data.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including account management, order fulfillment, customer service, warranty or claims handling, tax and accounting requirements, customs documentation, legal compliance, dispute resolution, and enforcement of our agreements.

Retention periods vary depending on the nature of the data, the relationship with you, and applicable legal obligations. We may retain certain information longer where necessary to establish, exercise, or defend legal claims, prevent fraud, or comply with law.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no internet transmission, website, or data-storage system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you believe your account has been accessed without authorization.

9. Your Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of certain personal information.
  • Object to or restrict certain processing of your information.
  • Request portability of information in a structured, commonly used format where applicable.
  • Withdraw consent where processing is based on consent.
  • Opt out of marketing communications.
  • Lodge a complaint with the relevant data-protection authority.

To exercise these rights, please contact us at [email protected]. We may need to verify your identity and authority before responding to your request.

10. California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know, access, correct, and request deletion of certain personal information, subject to legal exceptions.

We do not knowingly sell or share personal information of consumers under 16 years of age. To submit a privacy request, contact us at [email protected] with the subject line “California Privacy Request.”

11. Children’s Privacy

Our website and wholesale services are intended for business users and are not directed to children. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, payment services, social-media platforms, or logistics services. We are not responsible for the privacy practices, content, or security of third-party services. Please review the privacy policies of those services before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, services, or technology. The revised version will be posted on this page with an updated “Last updated” date.

14. Contact Us

For privacy questions, requests, or complaints, please contact:

Shanghai Doushu E-commerce Co., Ltd.
Email: [email protected]
WhatsApp / Tel: +86 176 02190264
Address: No. 181, Zhongshe Road, Maogang Town, Songjiang District, Shanghai 201606, China

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