Terms & Conditions

Last updated: September 18, 2026

Welcome to bubblybunch.com. These Terms & Conditions govern your access to and use of our website, your registration of an account, requests for quotations, online orders, offline orders, product purchases, OEM/ODM projects, and other business dealings with Shanghai Doushu E-commerce Co., Ltd. (“BubblyBunch,” “we,” “us,” or “our”).

By using our website, creating an account, submitting an inquiry, requesting a quote, placing an order, making payment, or otherwise doing business with us, you agree to these Terms & Conditions. If you do not agree, please do not use the website or place an order.

1. Company Information

Shanghai Doushu E-commerce Co., Ltd.
Address: No. 181, Zhongshe Road, Maogang Town, Songjiang District, Shanghai 201606, China
Email: [email protected]
WhatsApp / Tel: +86 176 02190264

2. Business-to-Business Service

BubblyBunch is primarily a wholesale supplier serving business customers, including wholesalers, distributors, importers, retailers, ecommerce sellers, and other commercial buyers.

By registering an account or placing an order, you represent that:

  • You are at least 18 years old.
  • You have the legal authority to act for yourself or the business entity you represent.
  • Information you provide is accurate, current, and complete.
  • You will use our products and services for lawful purposes.
  • You will comply with all applicable laws, regulations, product-safety requirements, import requirements, sanctions rules, and export-control restrictions.

We may request additional business verification, identity verification, resale certificates, tax details, import information, or other documentation before accepting an order or providing certain services.

3. Accounts and Online Ordering

You may be required to create an account to access pricing, place orders, manage addresses, view order history, or use certain website functions.

You are responsible for:

  • Providing accurate registration information.
  • Maintaining the confidentiality of your account credentials.
  • Restricting access to your account.
  • All activities conducted through your account.
  • Promptly notifying us of suspected unauthorized account use.

We reserve the right to refuse registration, suspend or terminate accounts, restrict access, cancel orders, or remove content at our discretion where we reasonably believe there is fraud, misuse, breach of these Terms, legal risk, security risk, or a compliance concern.

Submitting an online order does not automatically mean we have accepted the order. An order becomes binding only when we issue written acceptance, a confirmed quotation, a pro forma invoice, a sales contract, or another written confirmation, and any required payment conditions have been satisfied.

4. Products, Images, and Specifications

We make reasonable efforts to provide accurate product descriptions, images, specifications, dimensions, colors, materials, packaging information, and pricing. However:

  • Product images are for reference and may not exactly represent the final product.
  • Colors may vary due to screens, lighting, photography, materials, production batches, and printing methods.
  • Dimensions, weights, and packaging details may vary within reasonable industry tolerances.
  • Product availability is not guaranteed.
  • We may correct errors, update specifications, substitute reasonably equivalent materials or packaging where necessary, or discontinue products without prior notice, subject to any confirmed order agreement.

For large orders, new product launches, branded items, OEM, ODM, or custom products, we strongly recommend confirming a sample, specification sheet, artwork proof, packaging proof, or pre-production sample in writing before mass production.

5. Quotations, Pricing, and Minimum Order Quantities

Prices, quotations, product availability, minimum order quantities (“MOQ”), shipping charges, and delivery estimates are subject to change unless specifically stated as valid for a defined period in writing.

Unless otherwise stated:

  • Prices may exclude freight, insurance, duties, taxes, customs charges, banking fees, payment-provider fees, and destination charges.
  • Quoted prices are based on the confirmed product specifications, quantity, packaging, destination, currency, and payment terms.
  • Changes to quantity, artwork, materials, packaging, shipping method, destination, or other specifications may change the price and lead time.
  • We reserve the right to correct typographical, technical, pricing, or calculation errors before accepting an order.

6. Payments

We may accept the following payment methods, subject to availability, transaction limits, destination, order value, and verification requirements:

  • Telegraphic transfer / bank transfer (“T/T”).
  • PayPal.
  • Credit card payments.
  • European local payment methods.
  • Other payment methods agreed in writing.

Payment terms, deposit requirements, balance-payment deadlines, banking details, transaction fees, and currency will be stated in the quotation, pro forma invoice, sales contract, checkout page, or written confirmation.

Customers are responsible for ensuring payments are made from legitimate sources and for providing accurate remittance information. Any bank charges, intermediary-bank charges, currency-conversion fees, PayPal fees, card-processing fees, or other payment fees may be borne by the customer unless otherwise agreed in writing.

We may delay processing, production, or shipment until payment has cleared and any required verification is completed. We may refuse or cancel transactions that appear fraudulent, unauthorized, non-compliant, or inconsistent with applicable law.

7. OEM and ODM Services

BubblyBunch may provide OEM and ODM toy customization services, including customized product designs, colors, logos, packaging, labels, artwork, inserts, accessories, product development, sampling, tooling, molds, and related services.

For OEM/ODM projects:

  • The customer must provide accurate and lawful specifications, files, artwork, trademarks, designs, and instructions.
  • The customer represents that it owns or has permission to use all supplied intellectual property and materials.
  • The customer is responsible for ensuring requested designs, branding, claims, packaging, and intended sales comply with all applicable laws and do not infringe third-party rights.
  • Tooling, mold, sample, design, artwork, development, testing, and setup charges may apply.
  • Samples, specifications, and artwork must be approved in writing before mass production where required.
  • Changes requested after approval may result in additional charges, delay, and revised terms.
  • Ownership of molds, tooling, designs, technical files, and development output will be determined by the applicable written quotation, tooling agreement, or sales contract. No ownership transfers automatically merely because a customer pays a development-related charge.

We may refuse OEM/ODM requests that we believe could infringe intellectual-property rights, violate law, create safety concerns, or conflict with our business policies.

8. Product Compliance and Buyer Responsibilities

Toys and related products may be subject to different laws, standards, certifications, labeling rules, testing requirements, age-grading requirements, packaging rules, chemical restrictions, registration rules, and import procedures in different countries or regions.

Unless expressly agreed in writing, the buyer is responsible for:

  • Confirming products are lawful to import, market, advertise, sell, distribute, and use in the destination market.
  • Determining which product-safety, testing, conformity-assessment, certification, labeling, warning, traceability, packaging, recycling, and registration requirements apply.
  • Obtaining required approvals, testing, certificates, insurance, permits, and registrations.
  • Reviewing whether product claims, packaging, artwork, instructions, and marketing materials comply with local laws.
  • Complying with consumer-protection laws, product-recall obligations, intellectual-property laws, data-protection laws, and ecommerce laws in the destination market.
  • Paying applicable import duties, VAT, GST, sales tax, customs charges, and local fees.

If you require a particular standard, test report, certificate, label, language, packaging requirement, or market-specific compliance feature, you must notify us in writing before ordering. We will confirm in writing whether we can provide it and under what conditions. No implied guarantee is made that a product complies with a particular market’s rules unless specifically confirmed in writing.

9. Shipping, Delivery, and Risk

Products are shipped from China unless otherwise agreed in writing. Estimated delivery time for many international orders is generally 15–25 days, but this is an estimate only. Actual delivery depends on production, customization, shipping method, customs, carrier schedules, weather, holidays, destination conditions, and other factors.

Specific delivery timing must be evaluated and confirmed with our sales team during the quotation and order-confirmation process.

Shipping method, freight charges, Incoterms, transfer of risk, insurance responsibility, customs documentation, and delivery arrangements will be specified in the applicable quotation, pro forma invoice, sales contract, or written order confirmation.

Please review our Shipping & Delivery page for further information.

10. Returns, Refunds, and Claims

Returns and refunds are governed by our Refund and Returns Policy, which forms part of these Terms & Conditions.

Wholesale, customized, OEM, ODM, made-to-order, final-sale, and specially sourced products may be non-returnable and non-refundable, except where a valid claim is confirmed under the applicable policy or written agreement.

Customers must inspect delivered goods promptly and notify us of claimed damage, shortages, defects, or incorrect items within the stated claim period, generally within 7 calendar days of delivery unless a different period is agreed in writing.

11. Intellectual Property

The BubblyBunch name, logo, website design, text, product presentation, images, graphics, catalogs, software, content, trademarks, and other materials available on this website are owned by or licensed to BubblyBunch, unless otherwise stated.

You may not copy, reproduce, distribute, modify, republish, display, sell, license, create derivative works from, or commercially exploit website content without our prior written permission.

Product names, trademarks, logos, designs, and other intellectual property belonging to third parties remain the property of their respective owners. Any reference to a third-party brand does not imply affiliation, authorization, endorsement, or sponsorship unless expressly stated.

12. Customer Content and Materials

If you provide artwork, logos, specifications, designs, product concepts, instructions, feedback, files, or other materials, you grant us a non-exclusive, worldwide, royalty-free right to use those materials solely as necessary to quote, develop, manufacture, package, market where authorized, and fulfill your requested products or services.

You represent that your materials do not infringe third-party rights, violate law, contain unlawful or harmful content, or violate any confidentiality obligation. You agree to indemnify and hold BubblyBunch harmless against claims arising from materials you provide, including intellectual-property infringement claims.

13. Prohibited Uses

You may not use the website or our services to:

  • Violate any law, regulation, sanction, export-control rule, or third-party right.
  • Submit false, misleading, fraudulent, or unauthorized information.
  • Interfere with website security, systems, payment processing, or other users.
  • Access accounts, data, systems, or content without authorization.
  • Use automated systems to scrape, harvest, copy, or monitor website content without permission.
  • Upload malware, harmful code, or content intended to disrupt operations.
  • Use our products or services for prohibited end uses, unlawful resale, or activities that violate applicable product-safety or trade laws.

14. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website, products, content, and services are provided on an “as is” and “as available” basis, except as expressly stated in a written agreement.

We do not guarantee that the website will always be secure, uninterrupted, error-free, current, or free from harmful components. We do not guarantee that products will be suitable for a particular purpose, destination-market requirement, resale channel, customer application, or regulatory environment unless expressly agreed in writing.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, BubblyBunch, Shanghai Doushu E-commerce Co., Ltd., and their directors, employees, agents, suppliers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profit, loss of revenue, loss of goodwill, business interruption, lost sales, data loss, or reputational damage.

Our total liability arising from or related to an order, product, website use, or service will not exceed the amount actually paid to us for the specific products or services giving rise to the claim.

This limitation does not apply where liability cannot lawfully be limited or excluded.

16. Indemnification

You agree to defend, indemnify, and hold harmless BubblyBunch, Shanghai Doushu E-commerce Co., Ltd., and our officers, employees, agents, suppliers, and affiliates from claims, damages, losses, liabilities, costs, and expenses arising from:

  • Your breach of these Terms.
  • Your violation of applicable law or third-party rights.
  • Your importation, marketing, distribution, sale, or use of products.
  • Customer-provided artwork, trademarks, designs, specifications, or content.
  • Your misuse of the website, account, products, or services.

17. Force Majeure

We will not be liable for delay, failure, or inability to perform caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, epidemics, pandemics, strikes, labor shortages, raw-material shortages, energy shortages, governmental action, export restrictions, sanctions, customs delays, port congestion, carrier delays, transportation disruption, cyber incidents, or other force majeure events.

Where such an event occurs, we will make reasonable efforts to communicate with affected customers and discuss practical adjustments to the order where possible.

18. Governing Law and Disputes

These Terms and any dispute arising out of or relating to your use of the website, products, services, quotation, order, or business relationship with us shall be governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles, unless a different governing law is expressly agreed in a written sales contract.

The parties should first attempt to resolve disputes through good-faith negotiation. If a dispute cannot be resolved amicably, either party may submit the dispute to a court with appropriate jurisdiction in Shanghai, China, unless an applicable written agreement provides for arbitration or another dispute-resolution mechanism.

19. Changes to These Terms

We may update these Terms & Conditions at any time. Updated terms will be posted on this page with a revised “Last updated” date. Your continued use of the website or continued business relationship with us after the updated terms take effect constitutes acceptance of the revised terms, to the extent permitted by law.

20. Contact Us

For questions about these Terms & Conditions, orders, payment, OEM/ODM services, shipping, or wholesale cooperation, contact us:

Shanghai Doushu E-commerce Co., Ltd.
Email: [email protected]
WhatsApp / Tel: +86 176 02190264
Address: No. 181, Zhongshe Road, Maogang Town, Songjiang District, Shanghai 201606, China

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